6 Tips for Upping Your Conflict Resolution Skills
A Stanford University survey by The Miles Group showed that 43% of CEOs said they want to develop their conflict management skills more than any other skillset. As the CEO of Small Business Arbitration Center—an organization that helps resolve small business disputes—I’m surprised that number is not higher.
Most CEOs understand how to make their business operation run smoothly, but few know how to work out a conflict through collaboration or compromise, especially when it involves their leaders.
By Elizabeth Clemants